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Вход и Регистрация
Please read this text carefully. It constitutes an agreement between you and www.zonazdrave.bg and specifies the conditions under which you can use the site, as well as our obligations to you.
By purchasing any product from the online store www.zonazdrave.bg, you agree to the present terms of use.
The merchant is Techno planet EOOD, with IBAN BG 52 CECB 979 010 D 660 3601, BIC CECBBGSF. The address for registration is Dimitrovgrad, Bulgaria Blvd. 6. Representation in Sofia, Studentski Grad. Without VAT registration.
Dear customers, in order to use the services provided by the online store www.zonazdrave.bg, you provide your personal data.
You provide them to us when completing the registration form and also when purchasing any product. Personal data is processed by "Techno planet" EOOD, EIK 202173241, with registered office and management address: city of Dimitrovgrad, Bulgaria Blvd. 6, Republic of Bulgaria, represented by Veneta Ivanova, in the capacity of personal data administrator.
Veneta Ivanova is also a data protection officer. To contact her, please use the following contact details:
E-mail: [email protected], [email protected]
Phone number: +359 899 973 924
Your personal data is processed for registration and maintenance of a customer profile in the online store www.zonazdrave.bg and for processing and fulfilling your order for goods. For this purpose, the data will be stored until the account is deleted by you or for a longer legal term for accounting purposes. When ordering by phone, your data is stored until the purchase is sent. We guarantee full protection of personal data. The personal information of each user will not be published anywhere and under any circumstances.
We deliver the goods with courier companies Econt Express or Speedy.We provide your personal data to these companies so that they can deliver the purchased goods to your desired address.
We can entrust external experts with the processing of your personal data for accounting purposes and issuing electronic invoices, ensuring their protection and lawful processing.
You can exercise your right to access, correct or delete your personal data and your right to restrict processing by sending a corresponding request using the contact form. Site users are fully responsible for the protection of their username and password, as well as for all actions performed by them or by a third party authorized by them.
You also have the right to file a complaint with the Commission for the Protection of Personal Data for unlawful processing of your personal data.
The contact address for the Personal Data Protection Commission is:
Sofia 1592, Prof. Blvd. Tsvetan Lazarov" No. 2, phone: 02 / 915 3 518 Email: [email protected], [email protected], Website: www.cpdp.bg
The indicated price of each product is final and is for 1 piece. Prices are in Bulgarian leva. The value of the delivery is not included in the indicated price of the products and is determined according to the tariffs of the courier companies. If you are a retailer, you can take advantage of reseller pricing. We issue a simplified invoice for the purchased goods.
zonazdrave.bg has the right to change the prices of the products offered on the site without prior notification to the users. Each customer of the online store undertakes to pay the price that was current at the time of the conclusion of the purchase and sale contract, according to these general terms and conditions.
You can order using the "Buy" button, as well as by phone: 0899 973 924 or by e-mail: [email protected].
Step 1 - Shipping Information When using the "Buy" button, fill out the form with shipping details. This information is necessary for the courier company that will transport the goods to your address or office. You can also place an order by emailing [email protected] or by calling 0899 973 924.
Important: When specifying a delivery address, make sure that within the working day when the goods will be delivered, you or another person you have authorized to receive them will be at that address.
Step 2 - When ordering by phone, you will agree on the delivery method and the day of receipt. If you order via the "Buy" button or e-mail, you will receive an order confirmation letter.
Payment is made by cash on delivery, at the time of receipt of the goods. We put option "View" and if necessary "Test". You can make a bank transfer. Account:
Techno Planeta Ltd
Central Cooperative Bank
IBAN BG 52 CECB 979 010 D 660 3601
BIC CECBBGSF
Delivery is made with courier companies Econt or Speedy. Shipments are sent from their office. If you want delivery with a courier company specified by you, the shipment takes place from the address of our warehouse. Before paying the courier for the ordered product, you have the opportunity to review and test it.
Orders placed before 14:00 are fulfilled the same day. Orders placed after 2pm are shipped the next working day if it is not possible to process them on the same day.
Delivery of goods is at the expense of the recipient, unless otherwise stated on the product page. Orders over BGN 160 travel at our expense.
Every user has the right to return the ordered goods within 14 working days after receipt and, if the goods meet the following conditions:
The buyer must contact an operator on 0899 973 924 and communicate their opt-out. We undertake to refund the amount paid for the goods within 7 working days from the date on which they were received back, or to replace them. Shipping costs are the responsibility of the buyer.
The company provides warranty service, and for some products also out-of-warranty service. This is indicated in the description of the respective product.
You can contact us for information about the products offered, the conditions for ordering and delivery, as well as to check the status of your order. You will receive the information you are interested in as long as it is within our competence, regardless of whether you contact us by e-mail or by telephone. The telephone costs you incur by calling tel.: 0899 973 924 are for your account according to your tariff plan. You can write to us at the email address: [email protected].
When using the services offered by zonazdrave.bg, you agree that the use of the goods offered on the site is your responsibility.
The entire content of the site is the property of Techno Planet EOOD. It is designed to help our customers get the most out of the products we offer. Any other use of the site's content, including modification, reproduction and distribution without the written permission of Techno Planet EOOD, is punishable by law. The zonazdrave.bg team takes care of the good customer service of the electronic store. If you have questions and recommendations related to the use of the site, contact us on phone 0899 973 924 or write to e-mail: [email protected] or [email protected]. Your opinion is important to make the store even more convenient and useful!
